Customer Support | FAQs | Omron Healthcare Malaysia (2024)

Customer Support | FAQs | Omron Healthcare Malaysia (2024)

FAQs

Why does my blood pressure monitor keep saying error? ›

If you are experiencing error codes during the early stages of an attempted BP measurement, it is most likely due to a blocked hose or a leak in the hose, connector or cuff. Check for any leaks by listening closely to the hose, connector and cuffs and also make sure you, or the patient, are not stepping on the hose!

Can I take off my 24 hour blood pressure monitor to shower? ›

The monitor must always be kept dry. Please do not swim, shower, or take a bath with the monitor attached to you. Please keep your arm steady when you feel the cuff inflating/deflating. Any arm movement could confuse the measurement which may result in an error and the machine having to repeat the measurement.

How do you recalibrate OMRON? ›

OMRON Automatic Blood Pressure Monitors do not require calibration. It is generally recommended to have the device inspected every 2 years to ensure correct functioning and accuracy. There will be no charge if within the warranty period. A service fee if the product is no longer covered by the warranty.

Can 2 people use the same blood pressure monitor? ›

Can I share my monitor /scale with another person? Yes, you can share two-user blood pressure monitors and the OMRON Body Composition Monitor and Scale with Bluetooth (BCM-500) with multiple users.

What is one cause of error in blood pressure readings? ›

Incorrect positioning. The BP should be taken in a sitting position with the patient's back supported for five minutes and the arm supported at the level of heart. Improper cuff bladder size.

Can a tight blood pressure cuff cause a high reading? ›

Cuffs snugly wrapped, but too small for the subject, gave high BP readings, on the average by approximately 10 mm Hg. Loose wrapping of small cuffs gave variable results in individual subjects that exaggerated systolic BP from 2 to 80 mm Hg.

Is it OK to take shower when BP is high? ›

If your blood pressure is under control and if you use your medication regularly, it is ok to take a shower with cold water, but if you have uncontrolled blood pressure, we do not recommend it because it will increase your blood pressure values even further.

Can you sleep with a 24 hour blood pressure monitor on? ›

Typical symptoms that need to be recorded include; chest, neck and arm pain, dizziness and light-headedness. Please ensure you fill the diary out accurately using the time on the monitor to ensure accurate analysis. You must wear the monitor at all the times even whilst sleeping.

How can I tell if my OMRON blood pressure machine is accurate? ›

Most monitors you find in a drugstore or online are fine, Dr. Laffin says. But it doesn't hurt to take it to your doctor's office and check yours against the office monitor. “If the systolic blood pressure (the top number) on your cuff is within 10 points of the monitor, then it's generally accurate,” he says.

How much does it cost to calibrate a OMRON blood pressure monitor? ›

Omron Automatic Blood Pressure Monitors do not require calibration. It is generally recommended to have the device inspected every 2 years to ensure correct functioning and accuracy. There will be no charge if within the warranty period. A service fee will apply if the product is no longer covered by the warranty.

Why is my OMRON not accurate? ›

If the cuff is wrapped too loose or too tight, you may get an inaccurate reading of error message. For more detailed directions, please refer to the instruction manual for the specific model. View a short video on how to apply the OMRON ComFit cuff.

Can you do too many blood pressure readings? ›

International hypertension societies recommend taking multiple blood pressure measurements over several days, under comparable conditions, and at the same time of day (morning and evening), and then calculating the mean value of these measurements. Individual blood pressure is represented by this average value.

Is it OK to check BP multiple times? ›

At the beginning, measure your blood pressure at least twice daily. Take it first in the morning before eating or taking any medications. Take it again in the evening. Each time you measure, take two or three readings to make sure your results are the same.

How often should you wait between blood pressure readings? ›

Use these additional tips for SMBP: Use a blood pressure log [PDF – 284 KB] to record your blood pressure measurements. Take your blood pressure at the same time every day. Take at least two readings, 1 or 2 minutes apart.

What are four common causes of errors in blood pressure readings? ›

TABLE 1
Potential source of inaccuracySearch terms
Cuff sizeblood pressure AND (cuff* size* OR bladder* size*)
Cuff tightnessblood pressure AND (loose* OR tight*) AND cuff
Clothing effectblood pressure AND (clothes OR clothing)
Stethoscope placementblood pressure AND stethoscope AND (placement OR location)
29 more rows

How do you fix E1 error on blood pressure monitor? ›

E1 error is generally for air circuit abnormality. Detach tubing from cuff ,deflate the cuff completely and reattach it to the tubing.It should be ok after that.

How do I fix Error 3 on my blood pressure monitor? ›

As I have said, error 3 on a blood pressure monitor indicates that there is an error in the systolic pressure reading. This error is usually caused by the cuff not being placed correctly on the arm. In order to get an accurate reading, the cuff must be placed on the arm so that it is snug but not too tight.

How do I fix error 2 on my blood pressure machine? ›

If "Err 2" is displayed on the screen of your blood pressure cuff that means you moved too much during the measurement or there was some signal interference. Solution: First try taking your measurement again but don't move while it's taking your blood pressure.

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