In the future, new jobs and roles will be created to support a technology-driven workplace, such as robot / AI trainer, virtual reality manager, and advanced data scientist.
What does the future of work hold? In a world where it’s impossible to predict what will happen tomorrow, it’s a tough question to answer.
To help, Citrix Systems has undertaken Work 2035, a year-long examination of global work patterns, to understand how work will change and the role that technology will play, in enabling people to perform at their best.
Citrix teamed up with Oxford Analytica and Coleman Parkes to survey over 500 C-suite leaders and 1,000 employees within large corporations and mid-market businesses globally on current and future workforce strategies and work models. And here’s what was learned:
The first key finding: Robots will not replace humans – But they will make us smarter and more efficient. More than three-quarters of those polled (77%) believe that in fifteen years, artificial intelligence (AI) will significantly speed up the decision-making process and make workers more productive.
New jobs and roles will be created to support a technology-driven workplace and the changing relationship between humans and machines.
Here are the positions respondents believe will be created:
- Robot / AI trainer (82% of leaders/44% of employees)
- Virtual reality manager (79% of leaders/36% of employees)
- Advanced data scientist (76% of leaders/35% of employees)
- Privacy and trust manager (68% leaders/30% of employees)
- Design thinker (56% of leaders/27% of employees)
The second key finding: Work will be more flexible – Technology that allows for seamless access to the tools and information people need to collaborate and get work done wherever they happen to be will fuel flexible models that the future of work will demand. As a result:
- 60% of workers believe permanent employees will become rare by 2035.
- 80% of leaders believe that technology platforms will provide instant access to the highly specialised, on-demand talent.
- 39% of leaders believe that in 2035, the majority of high-value specialist workers will be on-demand and freelance workers.
- More than half of those surveyed (57%) believe AI will make most business decisions and potentially eliminate the need for senior management teams.
- 75% think most organisations will have a central AI department overseeing all areas of the business.
- 69% believe that the CEO will work in a human-machine partnership with a Chief of Artificial Intelligence (CAI).
The third key finding:Productivity will get a major boost – Technology, closely integrated with humans, will drive step changes in productivity. “AI-ngels” - digital assistants driven by AI - will draw on personal and workplace data to help employees prioritise their tasks and time and ensure mental and physical wellness.
These worker augmented assistants will, for example, schedule meetings to take place at the most effective time based on factors ranging from the blood sugar levels of participants to their sentiments at different times of day. And while the meetings are taking place, they will monitor concentration levels and attitudes and adjust as necessary to drive optimal outcomes.
More than half of professionals surveyed (51%) believe technology will make workers at least twice as productive by 2035. Among the solutions they believe will be commonplace:
- AI that anticipates and performs tasks based on habits and preferences
- AI personal assistants
- AI-guided digital wellness to ensure employees’ mental and physical wellbeing
- Wearable technology to interact with systems
- Augmented reality glasses
- Neuro-linked technology for controlling devices
- Exoskeletons to enhance performance-related tasks
"The COVID-19 pandemic has forced companies to reimagine the way things get done, and over the next 15 years, they will face more challenges and disruptions than ever,” said Tim Minahan, Executive Vice President of Business Strategy, Citrix.
"But as Work 2035 makes clear, within this chaos lies opportunity. Savvy companies are using this crisis to begin planning for the “next normal”. Not just return to where they were, but to embrace new workforce and work models to power their business forward."
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FAQs
AI systems gain knowledge differently than humans
Another reason tech experts don't believe AI will replace people is because it gains knowledge differently than humans.
Why robots are more efficient than humans? ›
Robots and Productivity
Robots rarely make mistakes and are more precise than human workers. They can produce a greater quantity in a short amount of time. They can work at a constant speed with no breaks, days off, or holiday time. They can perform applications with more repeatability than humans.
Why humans are more smarter than robots? ›
However, most AI systems are specialized for very specific applications. Humans, on the other hand, can use imagination and intuition when approaching new tasks in new situations. This makes humans more readily able to apply their intelligence to a variety of environments, such as walking along unfamiliar trails.
Do you think the robots and machine can replace humans explain your answer? ›
It is difficult to predict the future with certainty, but it is unlikely that androids/robots will completely replace humans. While automation and artificial intelligence may continue to advance and replace certain jobs, humans will still be needed to design, build, and maintain these technologies.
Can a robot really replace a human? ›
"AI, robots, and automation will never replace humans, but they do have the potential to make us far more effective, efficient, and productive than ever before in human history," Frey says. Edited excerpts: Q. The present and the future—how do you perceive the interplay between the two?
Will robots replace real people? ›
AI has the potential to replace many jobs in the future, as it can perform tasks that are currently difficult or impossible for humans to do. However, there is no guarantee that AI will kill off all jobs. In fact, some jobs that may be replaced by AI may become more valuable as a result.
What will happen if robots replace humans? ›
While it is true that robots can handle tasks more efficiently and consistently than humans, it is important to consider the broader impacts of this shift. One potential concern is job loss. As robots take on more tasks, some jobs may become obsolete.
Who is stronger robots or humans? ›
Lifting, loading, and working harder
Robots are stronger, more consistent, and faster than human workers. They work without breaks, and robots produce more goods in a shorter amount of time. Also, machines don't make mistakes.
Will robots be better than humans? ›
If robots become more advanced than humans, it is likely that they will be able to perform many tasks more efficiently and effectively than humans. However, it is important to note that robots are tools that are designed and programmed by humans to perform specific tasks.
Why are humans so smart? ›
According to the model, human intelligence was able to evolve to significant levels because of the combination of increasing domination over habitat and increasing importance of social interactions.
Eliza Kosoy, a researcher in MIT's Center for Brains, Minds, and Machines, points out that machines are already surpassing humans in some domains. They can beat us at many strategy games like chess, the board game Go, and some Atari video games. Machines can even perform surgery and fly airplanes.
When robots become smarter than humans? ›
In 1993, Vinge predicted greater-than-human intelligence between 2005 and 2030. In 1996, Yudkowsky predicted a singularity in 2021. In 2005, Kurzweil predicted human-level AI around 2029, and the singularity in 2045. In a 2017 interview, Kurzweil reaffirmed his estimates.
Will AI never replace humans? ›
By embracing responsible AI development, establishing ethical frameworks, and implementing effective regulations, we can ensure that AI remains a powerful tool that serves humanity's interests rather than becoming a force of domination. So, the answer to the question- Will AI replace humans?, is undoubtedly a BIG NO.
How do robots change the world? ›
As programmed, robots can get things done faster and more accurately than humans. Since Industrial Robots are less likely to burn out over time, this can speed up production on the production line by being able to work longer and produce shorter cycle times.
How do different robots help humans? ›
Domestic robots, also known as personal service robots or companion robots, are designed to help with household tasks. Domestic robots can be found in people's homes and workplaces. They perform a variety of tasks, such as cleaning, laundry, and providing care for elderly or disabled people.
Can robots never replace human workers? ›
AI Has No Physical Form
While automated machinery can assist with some laborious actions like moving boxes, it's not developed enough to completely replace human workers and their physical abilities. Some of the most common areas for AI implementation are warehouse planning and inventory management.
Will AI wipe out humanity? ›
Chances of human extinction: 5%
In a survey of 2,700 AI researchers who had published at top AI conferences, a majority said there was an at least 5% chance that superintelligent AI will destroy humanity. Yet opinions on this topic were divided.
What year will robots replace humans? ›
By the year 2050, we are most likely to witness a robotic revolution. We would see robot's employed in doing a varied range of tasks. With huge leaps in robot technology, the robots by 2050 will have advanced capabilities to serve almost every need of humankind and even more.
