Hi DJ
there are a few troubleshooting steps you can try to resolve the problem:
Restart your computer: A simple restart can often fix minor glitches and allow apps to function properly. Try restarting your computer and check if the issue persists.
Run the Windows Store Apps troubleshooter: Windows 10 includes a built-in troubleshooter specifically designed to fix problems with Windows Store apps. Follow these steps to run the troubleshooter: a. Open the Settings app by pressing Windows key + I. b. Click on "Update & Security" and then select "Troubleshoot" from the left sidebar. c. Scroll down and click on "Windows Store Apps" under "Find and fix other problems." d. Click on "Run the troubleshooter" and follow the on-screen instructions. e. Once the troubleshooter completes, restart your computer and check if the apps are working now.
Reset the Windows Store cache: Clearing the Windows Store cache can help resolve issues with app downloads and updates. Follow these steps to reset the cache: a. Press Windows key + R to open the Run dialog box. b. Type "wsreset.exe" (without quotes) and press Enter. c. A Command Prompt window will open briefly, and then the Windows Store will launch. d. Allow some time for the process to complete, and then restart your computer.
Re-register the apps using PowerShell: If the previous steps didn't resolve the issue, you can try re-registering the problematic apps using PowerShell. Here's how: a. Right-click on the Start button and select "Windows PowerShell (Admin)" to open PowerShell with administrative privileges. b. In the PowerShell window, type the following command and press Enter to re-register all apps:
Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}c. Allow the process to complete, which may take some time. d. Once done, restart your computer and check if the apps are now opening.
If the issue persists after trying these steps, you can also consider performing a system file check (SFC) or a repair installation of Windows 10 to fix any underlying system-related problems. It's also worth checking for any pending Windows updates and ensuring your computer has the latest updates installed.
