How long does it take to get a refund from a canceled insurance policy? | TheTruthAboutInsurance.com (2024)

If you cancel your existing insurance policy and are switching insurance companies, you probably want to know when you are getting the refund from a canceled insurance policy. The truth is, it depends on the insurer who owes you the money after the policy is canceled.

Generally, you can expect to receive your refund in under a month. Read on to learn more about what to expect from the process of canceling insurance policies and insurance refunds. If you canceled to save money, make sure you are comparing quotes using our free tool to find the cheapest insurance company in your area.

Insurance Company Refunds

Some insurers are “dialed in” when it comes to accounting and the return of overpaid premiums in the event of a policy cancellation.

Read more: What is an insurance premium?

For example, if you have a Progressive policy, Progressive Insurance has a knack for delivering a return premium check within seven business days of cancellation, which is pretty amazing as far as insurance companies go. You can even connect with them regarding their Progressive auto insurance cancel policy refund.

However, don’t celebrate at hearing it may only take a week. Many insurers are not as quick as Progressive.

The reality is that you should expect a slightly longer time frame to receive your return premium check from most insurers.

We are talking about giant, multi-billion dollar corporations here, so your “few hundred dollars” is not typically considered a crisis situation to many of these companies… no matter how important it is to you!

Average Time for Insurance Refunds

On average, you should prepare yourself to wait 2-4 weeks for your premium refund from an insurance company.

Let’s face it. The average human being (or company, for that matter) is not in a terrible hurry to return your money after you’ve told them to take a hike.

Not to mention the process typically requires signatures on mandatory cancellation forms, which might have to change a few hands before landing on the desk of the person (or computer) who writes the return premium check.

What To Do If It’s Been Over Four Weeks

In some cases, you may have to rely on aninsurance agent or broker (broker means different things in different states) to provide you coverage.

Read more: Types of Insurance Agents

In this situation, your request to cancel a particular policy may have to pass through a couple of sets of hands before a return premium check is issued.

How long does an insurance company have to refund your money? Each company involved may have an “accounting period” of up to 30 days. One insurer may require 30 days’ notice of cancellation to offer a return premium.

If you have an agent or broker who sold you a policy that “went through” another insurer, you can double that 30-day waiting period to 60 days, as the reporting and accounting cycles are realized. It all adds up!

At the end of the day, most of us prefer to avoid confrontation at any cost. Often, this means putting off “the conversation” related to canceling an insurance policy.

The best bet is to “pull it off” like a Band-Aid. Just call and get it over with. You will get a much better response, and likely a faster turn time on your refund, if you contact your agent ahead of time and let them know you are switching insurers.

How To Cancel an Insurance Policy

The first thing you need to do before you cancel your current policy is to sign up for a new one, assuming you still need coverage. An insurance lapse can end up costing you a lot of money and even result in license suspension if you’re caught driving without auto insurance coverage. Assuming you’ve already done that, the cancellation process will vary depending on the insurer.

Generally, you will need to call and speak to a customer service agent from your current insurance provider. Explain that you wish to cancel your policy and they will give you further instructions. You may have to fill out and sign a cancellation request, then mail or fax it in. Make sure to get the company’s mailing address if it isn’t on the form. You may also have to put a refund request in writing.

When you call, ask about any potential fees or refunds of your insurance premium. You are entitled to a return of your unused premium.

Types of Policies You Can Cancel

Escrowed Homeowners Insurance

If your homeowner’s insurance payments are escrowed, it is relatively easy to avoid the hassle of waiting for refunds. There’s a much easier way to allocate your refund rather than having to wait for a refund check from homeowners insurance. You would simply call your lender at least 60 days prior to your policy renewal (the existing policy) and instruct the lender not to pay it. You should tell them you are shopping your coverage – for whatever reason – and will notify them when you have made a decision.

Once you find a new policy you like, contact your lender and approve the payment to the new insurer.

This should be done 60 days in advance to avoid having your lender pay the renewal for the policy you no longer want. It is not uncommon for insurers to send renewal invoices that early in the game. If your lender makes the payment, you may have to pay for the new policy out of your own pocket and wait for the refund check.

Lenders who hold your note and service your policy will often make more than one policy payment for one term (12 months) and simply ask you to apply the refund you receive from the canceled policy to your escrow account once it’s received. Just be sure to send them the refund money or your escrow account will be short and you don’t want that.

Examples of these lenders would be big banks such as Bank of America, Wells Fargo, JPMorgan Chase, etc.

If your mortgage is serviced by a company other than the lender who holds the note, you will likely have to pay out of your pocket and reimburse yourself as described above.

Read more: Switching Homeowners Insurance When You Have a Mortgage

Auto and Non-Escrowed Home Insurance

Both of these policies are paid by direct bill, meaning you personally pay the insurance either by mail or electronic funds transfer (monthly e-check or credit card). You will also have to check with the individual company to find out what their policy is. The Progressive insurance refund policy might be different from the State Farm refund after cancellation, or Allstate’s cancellation and refund policy.

The time frame might differ depending on which company you use, or which type of policy you have, be it home or auto insurance. A homeowners insurance policy refund check can act much differently than a refund from an auto policy.

Read more: 10 Ways to Lower Your Car Insurance Premium

There really is no rocket science to determine the best time to cancel these types of policies to avoid having a double payment out there and waiting for reimbursem*nt.

You must simply determine the exact last day your “money runs out” on your existing policy. If you have paid through the 15th of the month, you should have your new policy start on the 15th and stop payments to your old insurer after that point.

Issues With Canceling Insurance Policies

We’re glad you asked. Yes, things can go wrong if you do not time everything correctly. The worst-case scenario would be having a problem of some sort with your new policy after canceling the existing policy…leaving you without coverage for a period of time.

Getting into an accident and/or having to file insurance claimswhen you don’t have coverage can be financially devastating. You really don’t want to be in this position if you can avoid it.

A lapse in coverage with auto insurance can also result in more expensive premiums when you sign up for another auto insurance policy.

But encountering a problem with a new policy is pretty rare, so you shouldn’t be too worried about it. A good agent will be able to ensure there are nolapses in coverage. That’s what they get paid for.

To avoid such complications, simply obtain a new policy before canceling the one you don’t want anymore. Of course, you’ll be back in the same boat of waiting for a refund if you go this route.

Your insurance provider may also charge cancellation fees, which would cut into your refund from canceling.

The Bottom Line on Insurance Cancellation Refunds

At the end of the day, if making the switch is really worth it, you shouldn’t care too much if you have to wait for the refund from a canceled insurance policy.

If you’re looking for cheap car insurance or homeowners insurance, the best thing to do is shop around and get quotes from multiple providers. Most companies allow you to get an online quote in minutes, or you can use a comparison tool to get multiple quotes at once by just entering your ZIP code.

Keep in mind that many companies offer a multi-policy discount for bundling home and auto, so if you’re switching one policy, it might be a good idea to consider switching both. You can use our free quote comparison tool to start shopping for the cheapest company.