Record a video or audio clip on your digital camera or phone. Recording a video may be useful when you want to record a clock to show the time that the noise is happening at, but avoid video recording persons as this could be classed as surveillance.
This evidence can then be uploaded to your computer (via email, cable attachment or SD card) and then submitted using our online noise reporting form. Keep the size of the recording as small as possible as our email system can only accept less than about 10MB for the whole email, including attachments. If you have a smart phone it’s better to use the Noise App to submit audio recordings (see below).
The file formats you can upload are jpg, bmp, gif, jpeg, tif, png, mp3, wav, aif, mid, and zip. Each noise reporting form has a 5Mb file upload size limit (this is typically between 30 seconds to one minutes worth of recording, depending on the recorded file size).
If you have a problem uploading your audio/video clip you can let us know by emailing contact-us@wrexham.gov.uk or by calling 01978 292040.
Don't worry if you play your recording back on your camera/phone and it doesn't sound as you would expect it to. Typically the recording will be representative of the noise you heard when we receive it and play it back using our software.
